A few years ago, while casually debating hiring strategy with colleagues, I laid out my value for value philosophy in what ended up being a rather spirited dialogue about the talent recruitment process.
Tag Archives: customer experience
So … not getting enough sales? You might be doing it wrong.
Want to make more sales? Stop focusing so GD much on sales.
The Passion in Friction: A Totally SFW Marketing Brain Dump
Today’s walk down marketing jargon lane features a look at the customer journey, specifically: passion and friction points.